Are you running up against some serious competition in your bud-tender job and would like to become the favorite one of your customers? Well, even if you are running against veterans the fact is that you can outdo them and be the best.
All you need is to understand the correct etiquette and every customer will always be coming to you. Furthermore, you need to be knowledgeable and that’s necessary if you want to stand tall among your colleagues.
Here’s your all-in-one guide that will make you stand out and win every customer’s heart.
1. Know What You Are Selling
You have to understand what you are selling, so you help your customers also understand it and this is what many customers look for when they visit marijuana dispensaries. They will always run to that budtender who’s knowledgeable about all cannabis strains, what they treat, as well as their effects.
If you can provide this information confidently to your customers, then rest assured that you’ll win almost all of them to your side whenever they visit your dispensary.
Remember that customers will always have questions so if you answer them well, you win them. On the other hand, failure to answer them will just make them shy away from you whenever they come to that dispensary.
Therefore, spend your time learning as many things as possible about medical cannabis.
2. Attend Marijuana Conventions
Every year, there are many marijuana conventions almost in every state where marijuana is now legal. If you want to sharpen your budtender skills, then you have to attend such conventions.
That’s where you’ll find others working in dispensaries too so you can interact with them and learn from their experiences. Besides that, attending such conventions allows you to begin networking with other people in your industry.
The more people you meet and connect with, the more you acquire other skills and become a better person. Therefore, put yourself out there, make some connections, and in no time, every customer will be looking for you when they come to your dispensary.
3. Working Side-by-Side With New Budtenders
If you are a beginner, don’t rush to start doing the budtender job immediately since there are many jobs in the cannabis industry such as being a cashier because they work side-by-side as a budtender.
With that, you’ll observe customer interactions and that’s a great way to begin your journey to becoming a favorite budtender. Your career has to start somewhere and just working in the cannabis industry can be a good starting point for you.
The marijuana industry is growing day in-day-out so you need to have great customer skills before kicking off your journey to serving your bosses.
You’ll only succeed if you satisfy their needs so take the time to do other activities as you observe and learn the best customer-serving skills. Know that you can’t start today and rise immediately, start somewhere and you’ll end somewhere great.
4. Take Some Short Courses Online or Attend Classes
Nowadays, there are some online courses you can take, so you acquire more skills to become a great budtender. Some courses are very impressive and will no doubt make you a better person though you can learn through experience.
The fact is that you can’t learn everything and skills have to be imparted to you through training so the good thing is that you don’t have to attend physically nowadays.
If your work is so engaging that you can’t get time, then all you need to do is to register online and begin your courses. With time, you’ll begin to realize that your skills are improving as you continue with your job so it’s one of the greatest ways to grow in your career.
Give it a try.
5. Always Strive to Meet Customer’s Needs
Customers will only love your products and services if they are meeting their unique needs. Therefore, try as much as possible to understand them and strive to meet them fully so don’t let them go back unsatisfied because they might not come back.
Besides that, they will also tell others how bad you are when it comes to serving them. Never let them go unsatisfied and always give them your best so they will advertise your excellent services to their friends and family members.
That’s the secret to widening your customer base and retaining all those you already have as loyal marijuana patients in your dispensary. With the above simple yet useful guide, you’ll no doubt become the favorite budtender.
At this time when the industry is growing day in and day out, you need to have the skills of attracting marijuana patients as well as retaining them.
The quality of products and services you offer is very vital so most importantly, your etiquette is also paramount. Dispensaries are many and competition is getting stiffer every day so it is important to understand what customers need and acquire the right skills as a budtender.
With that, you’ll have your way in the industry so you have to be the best and offer the best at all times.
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